Author Topic: ***ALERT*** FORUM MAINTENANCE TONIGHT  (Read 8121 times)

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Offline PetrifiedWood

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***ALERT*** FORUM MAINTENANCE TONIGHT
« on: January 22, 2014, 09:50:23 PM »
Do not be alarmed by radical changes to the forum appearance over the next few hours. Every attempt will be made to bring things back to normal as soon as possible. I am attempting to make the forum play nice with the tapatalk plugin. I have done a full FTP backup of the forum, and our host does daily backups as well, so in the event the entire forum breaks, it will be back up and running from their backup within a day or so.

We may also experience a large number of immediate spam registrations (or not). i am considering temporarily disabling new registrations altogether in order to prevent this, while I have the anti-spam modification offline.

I will attempt to do this without interrupting access, but it may be necessary. In the event this happens, go do something bushcraft related, or work on a knife project and we will be back up shortly.

Thank you for your patience and cooperation.

Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #1 on: January 22, 2014, 10:00:41 PM »
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Offline wolfy

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #2 on: January 22, 2014, 10:01:59 PM »
I'M SCARED & ALONE! :shocked:


You can see it in my face :-\
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Offline kanukkarhu

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #3 on: January 23, 2014, 07:24:19 AM »
Woah! What was that?!? :shocked:

W-w-w-withdrawals... I couldn't get online there for a bit!!!!

*phew*
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Offline diogenes

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #4 on: January 23, 2014, 07:27:19 AM »
Yeah! All of a sudden I got a blank screen for B&B. I freaked out a little. :lol:
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Offline RangerXanatos

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #5 on: January 23, 2014, 07:34:37 AM »
Yall weren't the only ones.
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Offline Mannlicher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #6 on: January 23, 2014, 07:46:33 AM »
guess that 'splanes the new 'look' to the forum.  Almost went into cardiac arrest.   8)

Offline Bearhunter

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #7 on: January 23, 2014, 08:15:19 AM »
Tapatalk shrill ain't working :shrug:
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Offline Dano

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #8 on: January 23, 2014, 08:30:05 AM »
I was having a spazzzz attack....this accompanies my morning coffee and I was running weak today!!

Gonna try this blue background and see how it works- almost seems like my old eyes can read better than with the one I was using- green maybe, I forget.  Oh yeah, that's CRS

Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #9 on: January 23, 2014, 09:20:34 AM »
OK, I apologize for the inconvenience. I followed tapatalks directions exactly, and it broke the forum. The tapatalk plugin was not designed to account for every possible forum modification. Whenever we install a modification (like the youtube buttons, the thread preview when you hover your mouse to see the first few lines, the nice green theme, etc.) it changes the code for the forum. The tapatalk plugin expects to see pure, unmodified Simple Machines forum code. When it sees something it's designers failed to account for, it cannot work correctly and the installation fails, and it messes up the code for the rest of the forum.

I KNEW this would happen. :pissed:

In any case, I have contacted our genuinely helpful hosting service, Online institute, and they have us back online and running, even if the modifications I installed are not active, at least we can all still communicate. I am communicating with them right now in order to try to get eveything back as it was. They are going to attempt to make tapatalk work with the forum by changing the code on our end. But I made it clear that tapatlk was not the priority, getting back to "normal" is the priority here.

Offline wolfy

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #10 on: January 23, 2014, 09:49:32 AM »
Not to add to your woes, PW, but I am seeing the 'Green Version' again, which has me seeing RED! :pissed:   I can't remember how you told me to get back to the old color again.....even though it looked different earlier this morning, it is back to its old tricks and showing everything in green narrow columns on the left side of my iPad screen. :shrug:

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Offline Old Philosopher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #11 on: January 23, 2014, 09:56:47 AM »
Not to add to your woes, PW, but I am seeing the 'Green Version' again, which has me seeing RED! :pissed:   I can't remember how you told me to get back to the old color again.....even though it looked different earlier this morning, it is back to its old tricks and showing everything in green narrow columns on the left side of my iPad screen. :shrug:
Dont' try too hard, Wolfy. All the themes are GONE, except for plain white and the Green Crap. I can't even read that, so my "Concrete" theme is on hold until PW gets the Forum totally restored. I just hope he doesn't have to re-do every thing he's done here over the past months.
Trying to accommodate Tappatalk sure screwed the pooch.
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Offline wolfy

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #12 on: January 23, 2014, 10:07:50 AM »
Thanks, Ol'P  :cheers:    My woes are pretty mild compared to the guys that have to rely on 'tapatalk', so I'll just hang in there and make-do until things get fixed. O:-)
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Offline wolfy

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #13 on: January 23, 2014, 10:18:07 AM »
I fixed something, myself! :shocked: :banana:
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Offline greyhound352

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #14 on: January 23, 2014, 10:23:33 AM »
Thank PW for getting us up and running again.

I never did like viewing the forum via taptalk on my phone. So I just view the forum through the phone's browser.
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Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #15 on: January 23, 2014, 10:27:22 AM »
http://bladesandbushcraft.com/index.php?action=profile;area=theme

The above link should access your account's look and layout settings, which should allow you to select your preferred theme.

I've re-enabled the themes we had installed so you should be able to select them at will.

I believe everything should be "back to normal", with the exception of the tapatalk plugin. OLI is doing their best to make tapatalk work from our end.

On another note, it seems we have exceeded out 1000mb allotment, but they have offered us the option to expand our storage space to triple the current size, so I'm going to go ahead with that.

Offline wsdstan

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #16 on: January 23, 2014, 10:28:28 AM »
I had not seen the notice about site maintenance and there was panic.  My mind thought the worst.  There has been a Nuclear attack, Yellowstone blew up, the internet collapsed, the feds shut it down, PW didn't notice he unplugged the server. 

At least this morning life is kinda back to normal.  Whew!

And Wolfy, you were not alone, I was thinking of ya the whole time. 
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Offline greyhound352

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #17 on: January 23, 2014, 10:34:42 AM »
Everything looks normal on my end again. Theme is what I had selected before and has reinstalled with nothing to do on my end.
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Offline WoodsWoman

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #18 on: January 23, 2014, 10:41:45 AM »
I have to say I panicked last night when I couldn't get in ...even after hitting 'fix connection problems' which I've got to do a lot on this site.  Except today...   I've been in and out of pages and posted... its WONDERFUL to not stall or get blank pages again.  Yay!!!   :)   Pages snap right in...nice nice nice.

WW.
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Offline zammer

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #19 on: January 23, 2014, 10:54:33 AM »
Whats with you old geezers not liking the green????????????????????    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
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Offline Old Philosopher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #20 on: January 23, 2014, 11:02:14 AM »
Whats with you old geezers not liking the green? ??? ??? ??? ??? ??? ??? ?    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
More than just the color changes when you change Themes. With 'Concrete' the sub-menus are all nicely arranged upper right in a colored bar.
Plus, with some of the other Themes, if you quote someone in your post, the font changes to like, 6 pt ? ? ? Can't even read it.
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Offline zammer

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #21 on: January 23, 2014, 11:10:48 AM »
Whats with you old geezers not liking the green? ??? ??? ??? ??? ??? ??? ?    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
More than just the color changes when you change Themes. With 'Concrete' the sub-menus are all nicely arranged upper right in a colored bar.
Plus, with some of the other Themes, if you quote someone in your post, the font changes to like, 6 pt ? ? ? Can't even read it.


What are these sub-menus you speak of  :crazy:  as to the font changing size it does that to condense the quote to keep the size of the post down.
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Offline Old Philosopher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #22 on: January 23, 2014, 11:32:53 AM »
Whats with you old geezers not liking the green? ??? ??? ??? ??? ??? ??? ?    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
More than just the color changes when you change Themes. With 'Concrete' the sub-menus are all nicely arranged upper right in a colored bar.
Plus, with some of the other Themes, if you quote someone in your post, the font changes to like, 6 pt ? ? ? Can't even read it.


What are these sub-menus you speak of  :crazy:  as to the font changing size it does that to condense the quote to keep the size of the post down.

"Home - Help - Search - Profile....etc."  Condensing to save space is fine, but it's too small on my display.
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Offline zammer

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #23 on: January 23, 2014, 12:09:58 PM »
Whats with you old geezers not liking the green? ??? ??? ??? ??? ??? ??? ?    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
More than just the color changes when you change Themes. With 'Concrete' the sub-menus are all nicely arranged upper right in a colored bar.
Plus, with some of the other Themes, if you quote someone in your post, the font changes to like, 6 pt ? ? ? Can't even read it.


What are these sub-menus you speak of  :crazy:  as to the font changing size it does that to condense the quote to keep the size of the post down.

"Home - Help - Search - Profile....etc."  Condensing to save space is fine, but it's too small on my display.

LOL.....increase your Browser display font size, I'm not gonna make this easy on ya  :cheers:
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Offline Yeoman

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #24 on: January 23, 2014, 12:21:48 PM »
PW,
We all appreciate the time and effort you put into dealing with the forum and the Tap-A-Talk issues.
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Offline Yellowyak

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #25 on: January 23, 2014, 12:24:26 PM »
PW,
We all appreciate the time and effort you put into dealing with the forum and the Tap-A-Talk issues.
Yes, than you very much for this.

Offline SwampHanger

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #26 on: January 23, 2014, 12:42:20 PM »
+1 thanks

Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #27 on: January 23, 2014, 12:42:58 PM »
Thank you guys for being patient and understanding while I work to get this sorted out.

I'm going to try one other thing with the tapatalk. There's a "key" that needs to be input that we might still need to put in.

Offline Old Philosopher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #28 on: January 23, 2014, 12:55:56 PM »
Whats with you old geezers not liking the green? ??? ??? ??? ??? ??? ??? ?    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
More than just the color changes when you change Themes. With 'Concrete' the sub-menus are all nicely arranged upper right in a colored bar.
Plus, with some of the other Themes, if you quote someone in your post, the font changes to like, 6 pt ? ? ? Can't even read it.


What are these sub-menus you speak of  :crazy:  as to the font changing size it does that to condense the quote to keep the size of the post down.

"Home - Help - Search - Profile....etc."  Condensing to save space is fine, but it's too small on my display.

LOL.....increase your Browser display font size, I'm not gonna make this easy on ya  :cheers:
Ha! And then all the standard sized photos have to be scrolled sideways to see all of them.
I'm constantly playing with the CTRL-mouse wheel to get something comfortable. Even with TrueType evoked, those 6pt fonts just don't hack it for me.
We probably like different axes, too.  ;D
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Offline Bearhunter

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #29 on: January 23, 2014, 12:58:19 PM »
Thanks PW... what a pain in the a$$! :pissed:
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Online madmax

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #30 on: January 23, 2014, 01:24:27 PM »
My coffee didn't taste the same this morning without B&B.  :(
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Offline wolfy

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #31 on: January 23, 2014, 03:44:10 PM »
Whats with you old geezers not liking the green????????????????????    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
On my iPad, everything looks OK in the 'green bean' mode UNTIL I tap on 'new' in one of the threads to view a reply.  When the screen changes to view what's new, the WHOLE thread comes into view all lined up in a column on the left side of the screen.  Looks like a 35mm film strip.......if any of you WHIPPERSNAPPERS can remember what that was! :taunt:
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Offline zammer

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #32 on: January 23, 2014, 04:20:22 PM »
Whats with you old geezers not liking the green????????????????????    "green bean"  rules baby!     

Death to Tapatalk !


Everything is ( for me ) working as normal   8)
Looks like a 35mm film strip.......if any of you WHIPPERSNAPPERS can remember what that was! :taunt:

Hmmmm....35mm film eh, I think I read about that in the Bible  ;D
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Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #33 on: January 23, 2014, 06:16:17 PM »
Latest update from OLI is theit tech will attempt to fix the tapatalk issue tomorrow morning. You MAY experience more changes again.

Here is what they plan to try:

Quote
Hello, confirmed. Your new disk space quota is 3000 MB.

For tapatalk, one thing we could try is to uninstall all the mods, then re-update the system software from the core files, then install tapatalk first before reinstalling the other mods.

We would make a backup of everything before attempting this. Confirm back if you'd like us to give this a try (would most likely be tomorrow)...

Thank you,
OLI Support Team


I did ask them to go ahead and try this. Worst case nothing changes, best case, we get Tapatalk up and running. :thumbsup:

Again, thanks for your patience while we get this sorted out. I know it is inconvenient to have the forum disappear like it did last night. It was pretty bad not being able to log on and update everyone as to the situation. The good news is OLI knows this stuff inside and out and if it CAN be done, I am confident they will get it working. I want tapatalk functionality as much as the next guy. I can't be by my computer most of the day so it was a huge help keeping me updated whenever there was a new PM, mod report, etc.

Taptalk is great when it works.


Offline Old Philosopher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #34 on: January 23, 2014, 06:42:55 PM »
..

Taptalk is great when it works.
Any clue as to why it quit working all of a sudden? 
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Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #35 on: January 23, 2014, 07:39:38 PM »
..

Taptalk is great when it works.
Any clue as to why it quit working all of a sudden?

Every so often, they release a "new and improved" plugin that fixes bugs, adds features, etc. Since I first installed Tapatalk, there have been 4 or 5 new updates. The first few went off without a hitch. I received their usual email about the new plugin so I attempted to install it, following their directions. (This involves removing the old version, then installing the new one.) Before installing any modifications, the forum software runs a series of checks to see if the modification is compatible with the code. This time, several of the checks failed and it gave a warning not to install the plugin.

So, I didn't install it. However, I had already UNINSTALLED the previous version. In an attempt to get functionality back (albeit without the new features) I re-installed the old version of tapatalk that had been working just fine. Unfortunately, re-installing it did not bring it back online. From that point forward, we had no tapatalk functionality.

I contacted their tech support about the issue,a dn they told me to go to the installation guide on their website (which I had obviously already used, duh!)

Finally after a few days of back and forth (they are excruciatingly slow to respond) they told me to uninstall all of the modifications to the forum, install their plugin, and then re-install the modifications. Well, that is a long and complicated process, which starts with writing down tons of settings on the forum to make sure I can get everything set correctly again after removing all the modifications. So, not wanting to start the process unless I could finish it in a timely manner, I waited until I had enough free time to attempt the project, which happened to be last night.

I wrote down as many settings as I could remember, and set about uninstalling the modifications. Well, as it turns out, there are some modifications that are not reversible from my end. Removing some of the modifications resulted in failed tests just like the tapatalk plugin did. So, knowing that OLI had the backups, and the FTP backup I did last night, I figured I would go ahead and try the install anyway, following tapatalk's instructions.

No sooner than I clicked install, the screen went white and we were gone.

I immediately sent an email to OLI and it seems as soon as they got to the office this morning they had us back up and running.

Where we stand right now is the forum is pretty much back to normal, but still no tapatalk.

Now the frustrating thing about all this is that tapatalk is incompatible with some of the modifications we have installed. Those modifications were all downloaded from the SMF mod site, and any SMF forum admin could potentially have them installed. Tapatalk claims to work with SMF, but certain modifications (we aren't even sure which) add and/or change bits of code so that the plugin doesn't recognize where to insert itself (for lack of a better explanation of what's going on).

For example, if tapatalk needs to go inbetween bits of code that say "red" and "blue", and we have a mod installed that changed "blue" to "orange" then technically the place where the tapatalk code is supposed to go no longer exists. The trouble with this, is that those mods are a reality that tapatalk didn't account for. Their plugin should account for possible alterations, particularly ones found on SMF's site!

What's more, when I communicated with them, I gave them a full list of the exact modifications I have installed. They had the opportunity to download and examine the code in those mods to bring their plugin into compliance, but instead they just directed me to uninstall all of the modifications. (Which obviously didn't work, as outlined above.)

I like the functionality tapatalk adds to a forum, and I want it to work again. But their tech support is dismal. You are lucky to get the same person twice, and then they tell you to go to the same installation guide and then you have to wait another day or two or three for them to respond to your email telling them for the 3rd or 4th time that you already tried that! :rolleyes:

It's pretty arrogant to assume that their instructions and code are perfect and that the only reason it works is because I didn't follow their guide. It's also lazy to just point to the same guide and brush off a potential paying customer like that.

If it weren't for forum administrators that add tapatalk, tapatalk wouldn't even exist. A forum browsing app that had no network of forums to browse would be pretty useless. So they should make a better effort to include as many forums as possible. Maybe they think they are "too big to fail" now. Their plugin works with 99% of forums, so why waste the time and effort on 1%? :shrug:


Offline Old Philosopher

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #36 on: January 23, 2014, 07:53:56 PM »
.....but certain modifications (we aren't even sure which) add and/or change bits of code so that the plugin doesn't recognize where to insert itself (for lack of a better explanation of what's going on).

I had a girlfriend like that once......  ???
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Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #37 on: January 24, 2014, 10:14:33 AM »
Testing

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Offline Yellowyak

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #38 on: January 24, 2014, 10:15:20 AM »
You are the MAN, great job.

Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #39 on: January 24, 2014, 10:23:40 AM »
The real credit goes to our forum hosting service who knows the SMF software inside and out and their tech who was able to get everything running smoothly again. :thumbsup:

Offline Yeoman

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #40 on: January 24, 2014, 10:27:39 AM »
Well done PW and well done to your IT people.
I'm occasionally an IT supervisor and I know that no one appreciates IT people until something goes wrong.
"Learning is an interruption of the failure process"
- Me, 2014

Offline wolfy

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #41 on: January 24, 2014, 10:31:09 AM »
Good news, PW!  Thanks!!
The only chance you got at a education is listenin' to me talk!
Augustus McCrea.....Texas Ranger      Lonesome Dove, TX

Offline greyhound352

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #42 on: January 24, 2014, 10:34:47 AM »
Test:  Posting from taptalk.

Hey PW do you think we might be able post a forum status on the Facebook page? Just an idea to keep everybody informed.
"Between every two pines is a doorway to a new world." John Muir

Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #43 on: January 24, 2014, 10:36:49 AM »
Test:  Posting from taptalk.

Hey PW do you think we might be able post a forum status on the Facebook page? Just an idea to keep everybody informed.

Yes! Thanks for the suggestion. :)

Offline Dano

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #44 on: January 24, 2014, 10:54:04 AM »
I don't understand any of it, but I'm glad you were able to get it sorted out LOL!

Offline PetrifiedWood

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #45 on: January 24, 2014, 10:58:46 AM »
I don't understand any of it, but I'm glad you were able to get it sorted out LOL!

Thanks Dano. Basically it allows a smart phone to access the forum. In order for that to happen, the forum software needed to be altered.

Offline Yeoman

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #46 on: January 24, 2014, 03:03:47 PM »
Yup. Works. Thanks again.
"Learning is an interruption of the failure process"
- Me, 2014

Offline zammer

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Re: ***ALERT*** FORUM MAINTENANCE TONIGHT
« Reply #47 on: January 24, 2014, 03:39:56 PM »
Bout time you got it working...., ;D  >:D
"big fish like to live in bad places, that's how they get to be big fish"